Medical administrative assistants are an essential part of a well-run doctor’s office or hospital. Demand for them is growing, with a projected 23% jump in employment between 2018 and 2028.*
If you enjoy working with people, are well-organized, good at multi-tasking and have a knack for coordinating schedules and activities, then this career could be for you. A good medical administrative assistant will set patients at ease, in-person and on the phone, while making sure their paperwork is complete, processed quickly and readily available for the physician.
The Benefits of Certification
Most medical facilities expect their administrative assistants to have some form of post-secondary education, so obtaining your certification can give you a distinct advantage. The four-course CMAA program at New England Institute of Business at Cambridge College is designed to prepare you to sit for the Certified Medical Administrative Assistant exam. You can complete this program in just two terms.
In addition, these four college-level courses can be easily transferred to other Cambridge College medical programs, giving you a head-start on a bachelor’s degree.
To request additional information about the online Certified Medical Administrative Assistant program, call 800-997-1673. Or, complete the Request Information form now.
CMAA Roles and Responsibilities
CMAA responsibilities can include the following:
- Serve as the first impression of the office or facility to the patient
- Coordinate office logistics (using computer literacy to accomplish office tasks such as file maintenance, scheduling, and correspondence)
- Answering telephone calls
- Patient Intake (including processing new patient paperwork)
- Coordinate office operation reports (including time and attendance)
- Complying with and ensuring HIPAA regulations are upheld
CMAA Course Curriculum
This program consists of 4 college level courses with the necessary exam preparation integrated within the courses.
This course offers students engagement and interaction with the dynamic language of Healthcare.
Medical Office Procedures
This is a study of the specialized concerns involved in efficiently running a modern medical office, with a further emphasis on leadership and team building.
Computerized Medical Record Systems
This course provides an overview of information management and information technology for healthcare administrators.
This course introduces and builds essential soft skills, leading the student through a unique classroom process that allows for the demonstration of knowledge through interactive engagement.
* Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, Medical Assistants, on the Internet at https://www.bls.gov/ooh/healthcare/medical-assistants.htm (visited May 14, 2020).
Withdrawal and Refund Policy
Please refer to the Academic Catalog (.pdf) for withdrawal and refund policy information.