Credits: CEU = IACET CEUs | PDU = PMI PDUs | HRCI = HRCI Credits | SHRM = SHRM PDCs | CFRE = CFRE Credits | ACE = ACE Credits
Emotional Intelligence for Project Managers
Key Features
Course Description
Emotional intelligence (EI) is our ability to identify and control our emotions to achieve positive outcomes in our relationships. Project managers with high EI are better equipped to deal with team members, vendors, stakeholders, and sponsors and to handle and resolve conflicts. This course reviews the underlying concepts of emotional intelligence and explores how project managers can improve, and make use, of their emotional intelligence.
Learning Outcomes
- Discuss the role of emotional intelligence for managers and project managers
- Explain why improving emotional intelligence can improve managerial performance
- Recognize the importance of emotional intelligence in successful project management
- Discuss the nine key EI factors
- Apply EI factors to project scenarios
Refund Policy
You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Notes
This course has an “Ask the Expert” feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
This course does not require any additional purchases of supplementary materials.
Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEUs. Learners will have three attempts at all graded assessments.
Project Management Institute, PMI, the Registered Education Provider logo, Project Management Professional, PMP, Project Management Body of Knowledge, PMBOK, PMI Agile Certified Practitioner, PMI-ACP, PMI Risk Management Professional, PMI-RMP, the PMI Talent Triangle, and the PMI Talent Triangle logo are marks of the Project Management Institute, Inc.
Information in this course has been taken from A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) — Sixth Edition, Project Management Institute Inc., 2017.
The following list outlines the PDUs you will earn for completing this course, based on the certification you have.
| Certification | Technical | Strategic/Business | Leadership | Total |
|---|---|---|---|---|
| CAPM®/PMP®/PgMP® | 1.5 | 1 | 0.5 | 3 |
| PMI-RMP® | 0 | 1 | 0.5 | 1.5 |
| PMI-SP® | 0 | 1 | 0.5 | 1.5 |
| PMI-ACP® | 0 | 1 | 0.5 | 1.5 |
| PfMP® | 0 | 1 | 0.5 | 1.5 |
| PMI-PBA® | 0 | 1 | 0.5 | 1.5 |
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