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At this time, NEIB at Cambridge College is not enrolling new students in the DBA program while the appropriate approvals and authorizations are obtained.
At this time, NEIB at Cambridge College is not enrolling new students in the DBA program while the appropriate approvals and authorizations are obtained.


Anita Springer

Dr. Anita Springer


How I Might Be Able to Assist

Contact me with questions on quality management strategies and tools for designing new products/processes... as well as improving existing processes. I used quality tools while serving as requirements development lead for an Air Force/NASA space launch program. I can also help with research—data collection and analysis strategies. In addition to academia, I have professional research experience working at Air Force Research Laboratory, Air Force Occupational Measurement Center, and a flight test squadron.

Professional Projects or Initiatives of Interest

I enjoy serving as facilitator and consultant for team efforts. I’m currently facilitating strategic planning for the Center on Independent Living (COIL) in San Antonio, TX. I also have a passion for pioneering ways, such as Adult College Prep and innovations in distance learning, to put education within reach of students who might otherwise have limited opportunities.



DBA - Quality Systems Management, National Graduate School of Quality Management (NGS), Falmouth, MA
MS – Operations Research, St. Mary’s University, San Antonio, TX
BAS – Systems Analysis, Miami University, Oxford, OH

Certificates & Professional Accreditation:
Certified Manager of Program Improvement, ProLiteracy
DAWIA: Business Financial Management – Level 2
DAWIA: Program Management – Level 3
DAWIA: Test & Evaluation – Level 2

Courses Taught at NEIB

Advanced Benchmarking (QSM 858)
Doctoral Prospectus/Concept Development (DOC 850)
Best Practices in Teaching Quality Management (EDU 841)
Field Experience in Teaching (EDU 842)
Dissertation (DOC 899)

Courses Taught at Concordia University-Texas (CTX)

Managing Operations & Technology (MBA 5316)
Complex Decision Making & Strategy (MBA 5321)
Production & Operations Management (BADM 3380)
Management Information Systems (BADM 3371)
Quality Management in Healthcare (HCA 3315)

Professional Experience

2012-present: Adjunct Professor for CTX and NGS/NECB (instruct, develop curricula, serve as dissertation chair)
2006-2016: Adult Education & Literacy Faculty for two different school districts and Texas Education Service Center, Region 20 (instructed, developed curricula, served as supervisor for GED, ESL and Adult College Prep)
1981-2006: U.S. Air Force Officer in a variety of jobs in acquisition, operations research, financial management, communications/computer and plans/programs specialties. Serving as Command Quality Advisor to US Strategic Command’s commander-in-chief was a career highlight.

Publications and Lectures

Williams, J., Brown, C., & Springer, A. (2012). Overcoming Benchmarking Reluctance: A Literature Review. Benchmarking: An International Journal, 19(2).

Springer, A., & Vinton, K. (2012). College Transitions: Different Paths, Same Goal. Presented at Effective Transitions in Adult Education Conference sponsored by National College Transition Network, Providence, RI.

Springer, A. (2011). A Customer-Focused Strategy to Increase Transition of GED Students to Post-Secondary Schools. [Doctoral Dissertation]

More papers/presentations available upon request.

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